Return Policy | Rebel Boutique
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Return Policy

WHAT IS YOUR RETURN POLICY?​

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If you are not fully satisfied with the item(s) you have received, you may return the item(s) to us within 5 days of receipt, provided they are in original condition with tags intact. Once items are returned you will be entitled to a store credit. We are not able to accept items that appear to have been worn, washed, have a strong scent, are not in original condition, or have had tags removed.

 

Every aspect of the garment must be free from signs of wear and odor.  

 

We can offer a store credit (excluding the cost of delivery) and request that you return the item(s) unused and with the tags intact to us. Please ensure all return packages are sent with a trackable, insured service that provides you with proof of postage, as we cannot take responsibility for items damaged or lost in transit. We ask that you provide us with the tracking details so that we can track and process your return in a timely manner. Please allow up to 10 days from the time we receive your return for it to be processed.

 

Where items are returned to us outside of this time period we reserve the right to return the item to you.

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WHAT ARE THE RETURN INSTRUCTIONS?

 

Return Instructions:

 

Per our store policy, you have 5 days to return your item(s) upon receipt (delivery date). If you have exceeded 5 days you, unfortunately, will not be eligible to return or exchange the item(s).

 

If you meet the return window criteria please follow the instructions below:

 

To start your return, you may return the item to the return address on the packing slip! The buyer is responsible for return shipping. Please include your packing slip and/or name and order number to ensure we have received the correct return. Upon receipt, we will process your return. You will receive a store credit code in the amount paid for the item via email. We ask that you send and include a tracking number with your package so that we may process your return promptly.

 

Please allow up to 10 days from the time we receive your return for it to be processed.

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WHAT ARE THE EXCHANGE INSTRUCTIONS?

 

Per our store policy, you have 5 days to return your item(s) upon receipt (delivery date). If you have exceeded 5 days you, unfortunately, will not be eligible to return or exchange the item(s).

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If you meet the return window criteria please follow the instructions below:

 

To start your exchange you may return the item to the return address on your package label or packing slip! 

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Upon receipt, we will process your return! Please let us know which item and size you are requesting via email at inforebelboutique@gmail.com. You will receive a new shipping confirmation email once the new item(s) ship, if available. If the requested item is not available a store credit will be issued in the amount paid. We ask that you send and include a tracking number with your package via email so that we may process your exchange in a timely manner.

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Please allow up to 10 days from the time we receive your exchange for it to be processed.

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Customer Experience

If you have a question that is not listed, feel free to email us or chat with us for additional assistance. 

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